Frequently Asked Questions
What is the optimal distance at which to hang my hammock?
The ideal distance for a large hammock to hang is 15 feet. The distance can vary and anywhere between 13-16 feet can be optimal. The closer your anchor points are, the more curved your hammock will be. The ideal distance for any hammock is about two feet more than the whole length of the hammock when measured from ring to ring
Important Note: It is normal for a new hammock to be up to 2 feet shorter than its specifications to allow for the rope's natural tendency to stretch after its first few uses.
What are the weight capacities?
Most hammocks, swings and stands all have a weight capacity of 450 lbs. There are a few stands, however, that are capable of supporting up to 600 lbs.
What is the life expectancy of a hammock?
There are several factors that can affect the life span of your hammock including climate, care, and the material from which the hammock is made. The life span can be as short as 1 year, if the hammock is not cared for properly. However, hammocks have also been known to last over 20 years when removed from the elements and stored properly. The amount of care you invest in your hammock will lengthen its life. Keeping the hammock clean, drying the hammock before storing, and other commonsense care will maximize the life of the hammock.
My hammock rope ends appear to be fraying, is that normal?
Yes. The "fraying" you noticed is referred to as "tasseling". This rustic effect is in keeping with the look of traditional hammocks. Since hammocks are hand woven, some ends may be dipped in wax or sealed with a hot knife. This is to aid the hammock weaver in the weaving of the hammock. If the ends are waxed or sealed, the ends will still eventually tassel. However; tasseling, in no way affects the durability of the rope. Because of how the knots are tied, they actually tighten when weight is applied to the hammock. Therefore, the tasseling effect will not continue past where the rope is knotted.
Do I need to bring my hammock in and out of the rain?
Removing your hammock from extreme weather conditions will keep your hammock in better shape. And the better you care for your hammock, the longer it will last. We recommend bringing your hammock in when not in use to maximize its lifespan.
How much will my hammock stretch?
Depending on the material, your hammock can stretch anywhere from 1 to 2 feet.
The varnish on my wood is starting to break down. What can I do to restore it?
Lightly sand the spot to restore. Afterward, use a polyurethane marine grade varnish to reseal the sanded area. This varnish can be found at your local hardware store.
Can I leave my hammock out all year round?
It is not recommended as prolonged exposure to harsh elements can shorten the life of your hammock.
Can I wash my pillow or quilted hammock?
Special care must be taken when attempting to clean your pillow or quilted hammock. These products contain special batting to help make them soft and comfortable. If cleaned too vigorously, the batting can bunch and you may not be able to get it to return to its original shape. Only light spot cleaning is recommended.
My hammock is "bottoming out" and I'm almost lying on the ground. What can I do to elevate the hammock?
The rope will stretch naturally over time and may need to be compensated for by adjusting the chains at the end of the hammock. If this is an older hammock and you have already shortened the chains as far as you can, it probably means the rope is nearing the end of its life. If the rope does not appear to be frayed or weak, you can try adjusting the hanging distance or hanging height (if possible). Please refer to our chart above, when trying to determine hanging distance or height of hook.
Will tree hooks hurt my trees?
Tree hooks will not affect the health of a tree; however they will leave a hole. We recommend using tree straps. This accessory will allow you to move your hammock from place to place very easily and also helps in adjusting the hammock height without putting several holes in your tree. Always make sure the tree is strong enough to support you and your hammock. This will vary with the tree species, because strength and density of wood varies with tree species. Some sources say that 6 to 8 inches diameter is the minimum, while others say 12 or even 16 inches diameter to be safe. Use common sense, and respect your trees and your own safety. The tree(s) will also have to be tall enough to keep you from dragging on the ground.
Will my stand rust? How can I repaint it?
The stands are made to resist rust; however, if the finish gets scratched it can, over time, begin to rust. Inspect your stand once a year. If rust is found, sand the spot down and repaint it. You can also spray the hammock stand with a clear rust resistant spray. Since the stands are powder-coated, there is no touch-up paint available. I have used Trem Clad paint for similar projects and it has worked well for me.
Will the hardware rust?
Yes, over time because it is not stainless.
My stand wiggles, is it defective?
No, the hammock stands are manufactured that way to allow for motion.
How do I care for my cypress wood?
You can use boiled linseed oil or Thompson's Water Seal to retain the color and newness of your cypress product. A polyurethane varnish can also be used to help it keep its original golden color. Consult your local hardware store. We recommend that cypress is treated yearly with a water sealant to extend its life. All cypress wood will turn to a pewter silver gray with age; the characteristic is inherent to the wood.
How do I hang my swing?
Whether hanging inside or on a porch, make sure to hang it from a 4' x 4' beam, free of cracks and splits. The structure needs to be capable of holding at least 600 lbs.
How far away from the wall should I hang my swing?
Just far enough to keep it from hitting the wall. Be sure to leave enough room to swing. We recommend at least 3 feet on all sides.
